“I vow to remain faithful to your brand…” said no consumer ever.
The great brand loyalty debate has been raging amongst CPG food marketers for years. Many modern marketers are suggesting that consumers are no longer brand loyal; they’re ready to throw in with a cheaper private label or a flashy, emerging brand at a moment’s notice. And while this may be true, I’d argue that it’s certainly not new. “Brand Loyalty” has always been more fiction than fact — a buzzwordy, mythological pipe dream that overzealous marketers sell to their clients.